Terms and Conditions

Last updated: July 28, 2026

These Terms and Conditions ("Terms") are an agreement between you and Storehouse Wellness ("Storehouse Wellness," "we," "us," or "our"). They govern your use of storehousewellness.com, our WholeBio Insights pages and assessments, and any products, memberships, sessions, or content we offer (together, the "Services").

By using the Services or purchasing from us, you agree to these Terms. If you do not agree, do not use the Services.

1. Who may use the Services

You must be at least 18 years old and able to enter a binding contract. If you are purchasing on behalf of an organization, you confirm you have authority to bind it. Services for a minor require the consent and participation of a parent or legal guardian.

2. Not medical care

Storehouse Wellness is not a healthcare provider. The Services are not medical care and are not a substitute for it.

Our assessments, reports, sessions, memberships, and content are for general wellness, educational, and informational purposes only. We do not diagnose, treat, cure, or prevent any disease or medical condition, and we do not prescribe medication.

Using the Services does not create a physician-patient, therapist-client, or other licensed professional relationship. Nothing we provide should be relied on as medical, psychological, nutritional, or legal advice.

Always consult a qualified healthcare professional before making decisions about your health, starting or stopping any treatment or medication, or beginning a new exercise or nutrition program. Never disregard professional medical advice or delay seeking it because of something you received from us. If you think you may have a medical emergency, call 911 or go to the nearest emergency room.

3. No guaranteed results

Wellness outcomes depend on many factors we do not control, including your individual circumstances, choices, and follow-through. We make no promise or guarantee of any particular result.

Any testimonial, review, or story shared on our site reflects one person's individual experience. Those experiences are not typical, are not a promise of what you will experience, and should not be understood as a claim that any product or service treats, cures, or prevents any condition.

4. Your responsibilities

  • Give accurate and complete information. Our assessments depend on what you tell us.
  • Tell your healthcare providers about any wellness changes you are considering.
  • Keep your account credentials confidential and tell us promptly of any unauthorized use.
  • Use the Services lawfully, and not to harass, defraud, infringe, or disrupt.
  • Do not attempt to access systems or data you are not authorized to access.

5. Services we offer

We offer assessments, sessions, memberships, and educational content. The description and price of each offering appear on its purchase page at the time of purchase. We may change, add, or discontinue offerings at any time. If we discontinue something you have already paid for and not yet received, we will provide it or refund it.

6. Scheduling, rescheduling, and no-shows

  • Sessions are held at scheduled times agreed between you and us.
  • To reschedule, give us at least 24 hours' notice.
  • If you miss a session without notice, or cancel with less than 24 hours' notice, the session is treated as delivered and may not be rescheduled or refunded.
  • If we must reschedule, we will offer you the next available time or a refund for that session.

7. Pricing and payment

  • Prices are in U.S. dollars and are shown at checkout.
  • By providing a payment method, you authorize us and our payment processor to charge it for all amounts due, including applicable taxes.
  • You confirm you are authorized to use the payment method you provide.
  • If a payment fails, we may retry it and may suspend access until payment succeeds.
  • We may change prices at any time. Changes do not affect purchases already completed. For recurring plans, we will give notice before a price change takes effect.

8. Refunds and cancellations

One-time services, including the 360 POV Assessment, are non-refundable once delivered.

A service is delivered when the session has taken place or, where your purchase includes a written assessment or report, when that document has been sent to you — whichever comes first.

Before delivery

  • If you have purchased but not yet scheduled, you may cancel for a full refund at any time.
  • If you have scheduled, you may cancel for a full refund with at least 24 hours' notice before your session.
  • If you cancel with less than 24 hours' notice, or do not attend a scheduled session without notifying us, the session is treated as delivered and is non-refundable. See Section 6.

If we cannot deliver

If we cancel or are unable to provide a service you have paid for, you may choose a rescheduled session or a full refund.

Memberships

Membership billing and cancellation are covered in Section 9.

To request a refund or cancel, email [email protected] or call (615) 549-8289. Approved refunds are issued to the original payment method and typically post within 5–10 business days, depending on your bank.

9. Memberships, trials, and automatic renewal

Your membership renews automatically until you cancel.

  • Billing. Membership fees are charged on a recurring basis at the interval and amount shown at checkout, using the payment method on file.
  • Free or discounted trials. If your membership begins with a trial, it converts to a paid membership at the end of the trial period at the rate disclosed at checkout, unless you cancel before the trial ends.
  • How to cancel. Cancel at any time by emailing [email protected] or calling (615) 549-8289. We will confirm your cancellation in writing. Cancellation is effective at the end of the current billing period.
  • After cancellation. You keep access through the end of the period you have already paid for. We do not provide partial-period refunds unless required by law.
  • Notices. We will send any renewal or price-change notices required by law to the email address on your account.

10. Content and intellectual property

All content in the Services — assessments, reports, frameworks, written and video material, logos, and trademarks including Storehouse Wellness and WholeBio Insights — is owned by us or our licensors and is protected by intellectual property law.

When you purchase, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the materials you receive for your own personal, non-commercial use. You may not copy, resell, distribute, publish, or create derivative works from them, or use them to build a competing offering, without our written permission.

11. Content you provide

You keep ownership of the information and content you submit. By submitting it, you grant us a worldwide, royalty-free license to use it to provide and improve the Services.

If you send us a testimonial, review, or story, you grant us permission to publish it, in whole or in part, in our marketing, with the attribution you approve. You may withdraw that permission by emailing us, and we will stop using it going forward.

12. Third-party services

The Services rely on third-party providers for payment, scheduling, hosting, and communications, and may link to sites we do not control. We are not responsible for third-party content, products, or practices. Your dealings with them are between you and them.

13. Communications

By providing your email address or phone number, you agree we may contact you about your purchase, account, and appointments. Marketing messages require your opt-in, and you can withdraw it at any time — reply STOP to texts or use the unsubscribe link in marketing emails. Transactional messages will continue. See our Privacy Policy.

14. Suspension and termination

We may suspend or terminate your access if you breach these Terms, misuse the Services, or fail to pay. You may stop using the Services at any time. Sections that by their nature should survive termination will survive, including Sections 10, 15, 16, 17, and 18.

15. Disclaimer of warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, STOREHOUSE WELLNESS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY INFORMATION PROVIDED IS COMPLETE OR ACCURATE FOR YOUR CIRCUMSTANCES.

16. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, STOREHOUSE WELLNESS AND ITS OWNERS, EMPLOYEES, AND CONTRACTORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUES, DATA, OR GOODWILL, ARISING FROM OR RELATING TO THE SERVICES. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

Some states do not allow certain limitations, so parts of this section may not apply to you. Nothing here limits liability that cannot be limited by law.

17. Dispute resolution

We would rather resolve problems directly. Before filing any claim, please contact us at [email protected] or (615) 549-8289 and give us 30 days to work it out with you. Most issues can be resolved this way.

These Terms do not require binding arbitration. If a dispute cannot be resolved informally, either of us may bring it in the courts identified in Section 18.

18. Governing law and venue

These Terms are governed by the laws of the State of Tennessee, without regard to its conflict-of-laws rules. Any dispute not resolved informally will be brought exclusively in the state or federal courts located in Wilson County, Tennessee, and you consent to their jurisdiction.

19. Changes to these Terms

We may update these Terms. We will revise the "Last updated" date above and, for material changes, provide additional notice where required. Continued use of the Services after changes take effect means you accept the updated Terms.

20. General

These Terms, together with our Privacy Policy, are the entire agreement between you and Storehouse Wellness regarding the Services. If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

21. Contact

Storehouse Wellness
518 Rocky Valley Rd
Lebanon, TN 37090
[email protected]
(615) 549-8289